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Frequently Asked Questions
How will my guide(s) And/or counterfeit cop device(s) be shipped?Our guides are shipped via USPS Priority Mail or FedEx Ground. When will I receive my order?Plan on two to four weeks but we will make every effort to get the shipment there as soon as possible. in what format is the avoiding bad transactions guide ebook?
The eBook is a PDF. You will need the Adobe Acrobat Reader in order to view it. You can download the reader free at www.Adobe.com/products. How big is the ebook file?The file is 4.32 MB. what happens if my computer crashes while the ebook is downloading?You will be emailed a receipt for your purchase. That email will also include the link where you can download the eBook. You have three tries to download it successfully. If you cannot do so in those three attempts, contact us by phone at 1-866-788-4338 or by email. Will the avoiding bad transactions Guide be updated? How often?Yes. We will update the guide as new developments happen concerning IDs, credit cards, cash and other forms of payment. The guide will be updated at least yearly. How will I know when the Guide has been updated?We will send out emails about any updates if you sign up. Make sure to agree to receive our email updates by assuring the subscription button at the bottom of the Shipping Information Form, or the Billing Information Form on eBook orders, is clicked yes. Or click here to subscribe: email updates. Can I pay with a check or electronic check?We can accept checks. Contact us by phone at 1-866-788-4338 or by email. What if I am unsatisfied with my Avoiding bad transactions guide?If you are unhappy with your guide send us a written refund request by email or fax within 10 days from the date of purchase. A full refund will be provided within 30 days of receiving the request. We are sorry but no refunds will be made on the eBook version of the guide. I’m interested in developing a resource guide on another subject. Who should I contact?Contact Whitlock Training Group at 1-866-788-4338.
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